Tourism Academy

Mark Lynch

Chief Client Officer - Tempest

As Tempest's Chief Business Development Officer, Mark has more than 20 years of experience working in destination marketing and events both on the meetings/event side and the DMO side. His background experience and constant communication with iDSS users inspires him to continually evolve the product and help iDSS users to work efficiently and effectively.

Speaking Sessions
Tue 5/21 - Day 1
  • 12:30 PM - 2:00 PM

    Lunch & Meeting & Events Planner Panel Discussion

    In this interactive Q&A we'll hear directly from meeting and event planners about what they look for in a destination and how DMOs can reach planners with helpful, inspiring messaging and digital content. 

    Room: Symphony Ballroom

Wed 5/22 - Day 2
  • 2:00 PM - 2:40 PM

    General CRM

    iDSS Extranet 

    The iDSS Extranet can help you to maximize partner engagement. We'll share  iDSS Extranet best practices and new developments in this session.

    Room: Symphony Ballroom

  • 2:40 PM - 3:20 PM

    General CRM

    iDSS Housing & Registration

    This session will provide an introduction to the new housing & registration features in iDSS Cyclone. Learn more about providing excellent housing and registration support for conferences and events.

    Room: Symphony Ballroom

  • 3:40 PM - 4:20 PM

    CRM General

    iDSS Roadmap

    It's been an exciting year for iDSS Cyclone. This session will review all of the features and updates we've rolled out in the past few months. We'll also look ahead to future releases and exciting new additions to the platform.

    Room: Symphony Ballroom

Thurs 5/23 - Day 3