Tourism Academy

Shaneka Holliday Dawsonia

Client Success Manager - Tempest

As a Client Success Manager, Shaneka provides support and training for iDSS users. She works with iDSS users at dozens of destinations throughout the United States to make sure their training and support needs are taken care of and that they are as successful as possible while using the iDSS platform.

Speaking Sessions
iDSS Boot Camp: Tues June 12th
  • 9:20 AM - 10:20 AM

    Advanced Cyclone Personalization
    Medallion Room Salon A/B

    How will you further leverage iDSS Cyclone? Cyclone offers so many ways to build a personalized workflow and maximize your efficiency and overall impact. Discover new best practices to revolutionize your workflow in this interactive session.

  • 12:30 PM - 1:10 PM

    Sales Leads Insights
    Medallion Room Salon A/B

    Leads are at the heart of the iDSS platform. This session will reveal common missed opportunities and best practices for mastering lead distribution and partner response. Take home actionable ways to improve your leads workflow so you can win new business.

  • 2:10 PM - 2:50 PM

    Partnership Deep Dive
    Medallion Room Salon A/B

    Creating value for partners and keeping them engaged is a constant challenge for destination marketers. This session will be a deep dive exploration of the tools and resources within iDSS for maximizing partner engagement.

  • 3:30 PM - 4:00 PM

    An Overview of Email Best Practices
    Medallion Room Salon A/B

    An overview of best practices to successfully power your email marketing program with iDSS. From managing lists and editing templates to ensuring message deliverability - this session will provide a foundation for email marketing success.

TA Day 1: Wed June 13th 2018
  • 1:30 PM - 2:20 PM

    Best Practices for iDSS Administrators
    Medallion Room Salon A/B

    Don't miss this session if you are an iDSS administrator or looking for ways to better manage teams within your organization. We'll walk through all of the best practices for setting up the iDSS platform to help you work smarter and stay organized.

TA Day 2: Thurs June 14th 2018
  • 10:30 AM - 11:20 AM

    The Secret to Sales Lead Success
    Interactive Roundtable - Medallion Room Salon A/B

    Discover the latest best practices and tips for fully-leveraging iDSS' patented lead distribution and response system. Attendees will take away actionable ways to improve lead requirements setup and better measure economic impact.