Tourism Academy

Shelly Hervey

Director of Operations, iDSS - Tempest

As Director of Services & Development for iDSS, Shelly has more than ten years of experience working with travel and tourism professionals to help them realize their CRM, sales, and partnership goals. Shelly works with iDSS users, listens to their needs, and puts their great ideas into action in future software rollouts.

Speaking Sessions
iDSS Boot Camp: Tues June 12th
  • 1:20 PM - 2:00 PM

    Mastering Reporting & Queries
    Medallion Room Salon A/B

    How do you gain more valuable insights and data to showcase all the hard work you're doing for your organization and destination? Bring your reporting and query questions to this interactive workshop and come away with inspiring new ways to leverage data.

TA Day 1: Wed June 13th 2018
TA Day 2: Thurs June 14th 2018
  • 1:10 PM - 2:00 PM

    Leveraging iDSS Tasks & Activities 
    Medallion Room Salon A/B

    When you work as part of a team, visibility and communication are key. iDSS Tasks and Activities provide much-needed visibility while boosting productivity and collaboration. Find out how Tasks, Activities, and Notes can plug into your email and workflow to help you work smarter.

  • 2:10 PM - 3:00 PM

    Managing Membership & Accounting
    Interactive Roundtable - Medallion Room Salon A/B

    Bring your questions about membership billing and invoicing to this interactive session. We'll share ways to improve your membership setup, streamline pricing, and simplify invoicing.