The tourism conference for professionals who are transforming the landscape of travel through technology and marketing.

Renaissance Long Beach

June 20-22, 2017

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Agenda

We're planning exciting sessions for Tourism Academy 2017.

iDSS Bootcamp: Tues 6/20/17

  • 8:00 am - 9:00 am

    Breakfast and Registration
    Grab a bite to eat and jumpstart your day with some networking!

  • 9:00 am - 10:20 am

    iDSS Cyclone Walk Through
    Even if you've been using iDSS for 10+ years, you should still come to Boot Camp for this walk-through of the latest version of iDSS. Cyclone offers so many new features, from email marketing messages to the new proposal builder. Understand all the latest capabilities of the platform and come away with new information about useful tools that you can leverage in your organization.

    Presented by:

    Mark Lynch
    Chief Business Development Officer - Tempest

  • 10:30 am - 11:20 am

    Personalizing & Customizing Your iDSS Workflow
    Based on our community's feedback, we've updated Cyclone, the latest version of iDSS, with tons of personalized features to make your workflow quicker and easier. This session will reveal new ways to customize your worfklow in iDSS using dashboards, widgets, scheduled reports, My Calendar and more. You will come away with actionable ideas to save time and build value for your organization.

    Presented by:

    Shelly Hervey
    Director of Services & Development - Tempest iDSS Division

  • 11:30 am - 12:20 pm

    iDSS Best Practices Overview
    Are you getting the most out of iDSS for your organization? This session will provide a deep dive of the system's core features and capabilities from lead distribution and response, to partners, housing and registration, and membership tools. We will share the top 25 best practices for improving data management and increasing the value you extract from the platform.

    Presented by:

    Caron Bell
    Client Services Manager - Tempest iDSS Division

  • 12:30 pm - 1:30 pm

    Lunch & Networking
    Learning makes you hungry, so enjoy a yummy lunch break with your peers!

  • 1:30 pm - 2:20 pm

    Sales Leads Success
    Let's talk about leads. Hear from our experts about the best way to master lead distribution and partner response. You will walk away with ideas for improving your leads workflow and greater opportunities to win new business.

    Presented by:
  • 2:30 pm - 3:20 pm

    Engaging Your Partners with iDSS
    The Partner ROI report is just the beginning of how you can leverage iDSS to create value for partners and keep them engaged. This discussion will provide best practices for setting up partner data, tracking all partner information and activity, and leveraging the partner Extranet for increased engagement. Learn what's worked for destinations around the country to maximize partner engagement powered by iDSS.

    Presented by:

    Caron Bell
    Client Services Manager - Tempest iDSS Division

  • 3:30 pm - 4:20 pm

    All About Reporting & Queries
    Data is your friend. Data helps you to gain actionable insights and showcase the value of all the hard work you're doing for your organization. Bring your reporting and query questions to this workshop, where we'll review simple and easy ways to make reporting work for you. 

    Presented by:

    Shelly Hervey
    Director of Services & Development - Tempest iDSS Division

  • 4:30 - 5:00 pm

    Product Roadmap
    Hear about all of the exciting upcoming milestones on the iDSS product roadmap. We can't wait to share our ideas for the future of the platform with you.

    Presented by:

    Mark Lynch
    Chief Business Development Officer - Tempest

  • Evening

    Tourism Academy Opening Reception at The Cove
    Welcome to Long Beach! The Opening Reception will be held at The Cove, an exciting outdoor venue with tons of local Long Beach flair. Join us at 6:00 p.m. for drinks and hors d'oeuvres. The Cove is just a quick 5 minute walk from the hotel. We will meet in the lobby at 5:45 to head over as a group.

Tourism Academy Day 1: Wed 6/21/17

Tourism Academy Day 2: Thur 6/22/17


Venue

Renaissance Long Beach

Let inspiration find you at Renaissance Long Beach Hotel. The artistic, urban Long Beach community resonates in our daily rituals and homegrown design, while the prospect of discovery lies around every corner. The Long Beach hotel’s Navigators can be your guide to the unexpected pleasures of the downtown scene — art, culture, shopping, nightlife, or whatever stirs your soul.

On The Map