The tourism conference for professionals who are transforming the landscape of travel through technology and marketing.

The Seelbach Hilton - Louisville, KY

June 12-14, 2018


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We're planning exciting sessions for Tourism Academy 2018.

iDSS Boot Camp: Tuesday June 12th 2018

  • 8:00 AM - 9:00 AM

    Breakfast & Registration

  • 9:00 AM - 9:15 AM

    Welcome to Boot Camp! Opening Remarks

    Presented by:

    Mark Lynch
    Chief Business Development Officer - Tempest

  • 9:20 AM - 10:20 AM

    Advanced Cyclone Personalization
    How will you further leverage iDSS Cyclone? Cyclone offers so many ways to build a personalized workflow and maximize your efficiency and overall impact. Discover new best practices to revolutionize your workflow in this interactive session.

    Presented by:

    Megon Ungar
    Client Success Manager - Tempest iDSS Division

  • 10:30 AM - 11:20 AM

    Shirtsleeves Round Table Discussions
    Join your Sales, Membership, or Services peers to define best practices for leveraging iDSS. These roundtable discussions will facilitate peer networking and learning. Each group will include members of the Tempest team to help facilitate the conversation.

  • 11:30 AM - 12:20 AM


  • 12:30 PM - 1:30 PM

    Sales Leads Insights
    Leads are at the heart of the iDSS platform. This session will reveal common missed opportunities and best practices for mastering lead distribution and partner response. Take home actionable ways to improve your leads workflow so you can win new business.

    Presented by:

    Megon Ungar
    Client Success Manager - Tempest iDSS Division

  • 1:30 PM - 2:20 PM

    Mastering Reporting & Queries
    How do you gain more valuable insights and data to showcase all the hard work you're doing for your organization and destination? Bring your reporting and query questions to this interactive workshop and come away with inspiring new ways to leverage data.

    Presented by:

    Shelly Hervey
    Director of Services & Development - Tempest iDSS Division

  • 2:30 PM - 3:20 PM

    Partnership Deep Dive
    Creating value for partners and keeping them engaged is a constant challenge for destination marketers. This session will be a deep dive exploration of the tools and resources within iDSS for maximizing partner engagement.

    Presented by:

    Megon Ungar
    Client Success Manager - Tempest iDSS Division

  • 3:30 PM - 4:00 PM

    Refreshment Break

  • 4:00 PM - 4:50 PM

    An Overview of Email Best Practices
    An overview of best practices to successfully power your email marketing program with iDSS. From managing lists and editing templates to ensuring message deliverability - this session will provide a foundation for email marketing success.

    Presented by:

    Megon Ungar
    Client Success Manager - Tempest iDSS Division

  • Opening Reception

    Opening Reception at The Kentucky Derby Museum and Churchill Downs
    Enjoy an evening at the historic Churchill Downs racetrack, where the Kentucky Derby takes place! Bring your best fancy hat or fascinator, or create your own hat at the party, because we'll be hosting a hat contest! Transportation will be provided to and from the reception. More details to come.

Tourism Academy Day 1: Wednesday June 13th 2018

Tourism Academy Day 2: Thursday June 14th 2018



Seelbach Hotel Louisville, KY

Reconnect with the past at The Seelbach Hotel, a 4-diamond luxury property built at the turn of the century and appearing on the National Register of Historical Places. From the sumptuous lobby to the charming guest rooms, The Seelbach Hotel blends old world charm with southern hospitality. Enjoy a convenient Downtown Louisville location, close to top dining, attractions, and nightlife.

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