Cancellation & Refund Policy

Tempest hopes everyone who registers for Tourism Academy will be able to attend; however, we know extenuating circumstances do occur.

The Tempest Cancellation and Refund Policy is as follows:

  • Conference registrations cancelled on-line or by phone on or before Friday, September 17th will receive a 50% refund.
  • Registrants canceling on or after Friday, September 17th will NOT receive a refund. The refund and cancellation policy will not be waived. Registration fees may be transferred to another individual; the invoice for the new registration will be revised.
  • In the event Tempest must cancel the conference due to *unforeseen circumstances, Tempest will refund the cost of the registration. However, Tempest does not assume responsibility for any additional costs, charges, or expenses; to include, charges made for travel and lodging.

* Unforeseen circumstances describes an event that is unexpected and prevents Tempest from continuing with a conference, training, or webinar. Examples of such circumstances can include, but are not limited to, inclement weather or natural disasters, site unavailable, federal or local government gathering or travel restrictions, technology outages, and presentor absence.

To cancel your registration or transfer your registration to another colleague

Contact us directly at team@tousimacademy.com or call 800-274-8774 ext. 5