Frequently Asked Questions

Where is the conference?

Tourism Academy 2027 will be held in Long Beach, California, at the Hyatt Regency Long Beach.

What is Tourism Academy all about?

What began as the iDSS users conference has evolved into Tourism Academy. New technology supports and drives digital success in the destination marketing industry. It is critical for today’s forward-thinking travel and tourism professionals to understand what's coming around the bend, and Tourism Academy fills this educational need.

Who should attend Tourism Academy?

Tourism Academy programming is intended for destination marketing experts and tourism industry professionals from across North America who utilize iDSS CRM, Destination Signals, Tempest Website Design, or Tempest Growth Marketing services. Attendees range from CRM or marketing specialists who may be new to the industry to long-time destination marketing veterans, including CEOs, Presidents, Executive Directors and other individuals from DMO leadership. The agenda is carefully constructed to provide valuable insights and actionable takeaways that are applicable to DMOs of all sizes, budgets, and needs. Agenda topics vary year-to-year, but often include dedicated sessions for iDSS training, advanced applications of iDSS and its integrations, informative case studies on community engagement, the latest marketing trends and strategies, as well as content and SEO tips and tricks.

How can I get budget approval to attend Tourism Academy?

Please visit our "Convince Your Boss" page to download a letter template, find testimonials, and more.

I plan to drive to Tourism Academy 2027. What parking options are available at the conference hotel?

The Hyatt Regency Long Beach offers both self-parking and valet parking at our hotel. In and out privileges are offered to overnight hotel guests only. EV Charging is available at an additional fee through valet team. For more information, please consult the hotel's official website.

What is the best way to get to the conference from the airport?

If you're flying into Los Angeles International Airport (LAX), we recommend utilizing rideshare or cab service to the Hyatt Regency Long Beach, approximately a 22-mile/30-minute car ride.

If you're flying into Long Beach Airport (LGB), we would also recommend utilizing rideshare or cab service to the hotel, which is approximately a 10-mile/15-minute car ride.

Will there be any pre-conference activities on Monday, May 24th?

Tourism Academy 2027 will once again feature a pre-conference welcome reception on Monday evening. If you're arriving earlier in the day, take part in special pre-conference opportunities to explore Long Beach alongside other attendees and Tempest team members. Other pre-conference activities will include a dedicated First-Timers' Orientation, a poolside Welcome Happy Hour presented by Visit Long Beach, and more.

Check back for more information!

How can I engage with Tourism Academy on social media?

Share photos, insights and excitement from the conference on social media using the hashtag #TourismAcademy27. Follow Tourism Academy on Twitter/X, Instagram and Facebook for the latest updates and conference highlights.

Who is behind Tourism Academy?

Tempest and a collection of its strategic partners come together to curate the biggest trends and ideas in digital for travel and tourism industry professionals.

We look forward to seeing you in Long Beach. If you have additional questions, please email or call us at (800) 274-8774 ext 5.