Executive Director, Tempest
Brent Foerster
Roundtable: Modern Sales & Services Strategies
Wednesday, May 13th (Day 1)
10:00 AM - 10:45 AM
Grand 6
Connect with fellow sales and services professionals to discuss the evolving challenges shaping your work today. From managing complex leads and partner expectations to tracking performance and demonstrating impact, this conversation will surface practical tips, shared experiences, and real-world solutions. Exchange ideas, troubleshoot common hurdles, and leave with actionable approaches you can apply immediately within your team and tools.
Mastering Team Activities & Itinerary Management
Thursday, May 14th (Day 2)
1:45 PM - 2:30 PM
Grand 6
Discover how to build and manage collaborative itineraries and activities in iDSS. You’ll learn how to schedule tasks, assign responsibilities, and monitor team progress for smooth execution across departments.
iDSS Reporting Lab: From Data to Decisions
Friday, May 15th (Day 3)
10:15 AM - 11:00 AM
Grand 6
Learn how to build custom iDSS reports that surface meaningful insights across sales, partnerships, services, and events. This session includes walkthroughs of GroupPace, STLY, and other key reports, along with real-world examples of how destinations are combining iDSS data with tools like Power BI to create actionable dashboards.